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Visits coordinator – bletchley park

Milton Keynes
Aim Museums
Coordinator
Posted: 25 July
Offer description

Salary: £26,000 per annum, rising to £27,027 per annum post probation

Hours: Full time

Bletchley Park is a vibrant heritage attraction, open daily to visitors, revealing the secrets and telling fascinating stories of the secret British World War Two codebreaking operations. The mission of the Bletchley Park Trust is to attract, engage and educate people from all over the world in order to inspire them with Bletchley Park’s crucial role in World War Two.

We are looking for two Visits Coordinators, to join our busy Bookings Team.

Reporting to the Bookings Manager, you will be the first point of contact for our visitors. Working as part of a small team to process telephone and email enquiries relating to general admission, online ticket sales, events, learning visits, group visits, gift tickets, afternoon teas and special visits.

To be successful in this role you will have previous office administration experience and excellent customer service skills, along with a friendly, professional manner, on the phone, in person and with written communications. You will be a helpful and supportive team player, who is detail oriented, organised and comfortable working using their own initiative where required. Proficiency in using Microsoft Office, including Word and Excel is also essential for this role, previous experience of booking systems and databases would be beneficial.

This position is full time 37.5 hours per week during office hours Monday to Friday, with flexibility to work occasional early evenings, weekends and Bank Holidays, as required. This is a site-based role, located in Bletchley, Milton Keynes.

In return, you will receive a salary of £26,000 per annum, rising to £27,027 per annum post probation. Our benefits include 33 days annual leave per year (including statutory holidays), complementary entry pass allowance per year, a day’s birthday leave (after 12 months service), company pension scheme, death-in-service, and healthcare cash-plan.

Please send your CV and Cover Letter explaining why you are suitable for this role to Tracy Brighten, HR Officer, using the email address recruitment@bletchleypark.org.uk .

Closing date for applications is 6 August 2025.

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