Job Title: PFI/PPP Contract Manager – Facilities Management
Location: North London
Sector: PFI/PPP, Healthcare, Education, Public-Sector Estates
Type: Temporary to end of Jan 2026
Role Summary
You will oversee the operational and commercial delivery of multiple PFI/PPP and non-PFI FM contracts, ensuring full compliance with the Project Agreement, FM Agreement and statutory requirements. The role combines contract performance management, risk control, lifecycle planning, and commercial governance. You will act as the main interface for SPV, client representatives and internal FM teams, maximising profitability through strong operational leadership, deduction management and smart lifecycle strategy.
Key Responsibilities
Contract Delivery & Compliance
Ensure all obligations under the Project Agreement, FM Agreement and SLA/KPIs are fully met.
Maintain compliance with statutory legislation, client standards, Building Bulletins, and the Services Output Specification.
Develop site-specific operational policies and procedures aligned to company frameworks.
Oversee building compliance including fire safety, legionella management and responsible person duties.
Operational & Technical Oversight
Lead day-to-day FM operations across soft and hard services, ensuring safe, efficient service delivery.
Provide technical direction for M&E challenges, specification writing and sourcing of components.
Oversee lifecycle planning, works programming and asset management strategies.
Commercial & Financial Management
Manage P&L for the contract(s), delivering against budget, minimising aged debt and recovering WIP.
Maximise financial performance through deduction management, procurement savings and efficient deployment of labour.
Produce monthly performance and financial reports for internal and client stakeholders.
Stakeholder Management
Build and maintain positive relationships with SPVs, Trusts, Local Authorities, end users and client representatives.
Lead monthly contract review meetings, audits, and performance discussions.
Act as the escalation point for issues, risks and opportunities across sites.
Leadership & People Management
Manage and develop FM teams, ensuring a positive culture, strong retention and appropriate training.
Ensure all staff work safely and comply with internal and statutory H&S procedures.
Support succession planning and continuous improvement initiatives.
Skills, Qualifications & Experience
Experience managing PFI/PPP contracts within FM (essential).
Strong knowledge of hard FM, preferably with an M&E background.
Proven experience of managing NHS, education or public-sector operational environments.
Understanding of lifecycle planning, asset management and statutory compliance.
Strong commercial acumen: P&L management, budgeting, cost efficiency, procurement.
Competent in CAFM systems (Concept, Vixen, or similar).
Excellent communication, reporting and relationship-building skills.
Industry relevant qualification (mechanical, electrical, building services or FM)