12 Month Fixed Term Contract (Maternity Cover)
Are you excited by delivering high‑impact events across global markets?
Do you enjoy collaborating with diverse teams and stakeholders to create outstanding customer experiences?
About The Business
At ICIS, our mission is to optimize the world's resources. We help companies make strategic, sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news channel, and supply and demand data. You can learn more about ICIS at https://www.icis.com/explore.
About Our Team
Our teams are fuelled by curiosity, relentlessly pursuing better customer outcomes. We're on a mission to deliver an unparalleled customer experience, excelling in communication. In a fast‑paced environment, we thrive, embracing change with flexibility and composure under pressure. Our high‑energy, self‑motivated individuals are driven by a genuine desire to make a positive mark on our business. We are creative problem solvers with an entrepreneurial spirit.
About The Role
Working as part of the event operations team, this role supports the successful delivery of a varied events portfolio, including commercial conferences, training courses, virtual events, roundtables, awards, and third‑party events. You will collaborate with colleagues across production, marketing, sales, and customer success to take events from concept through to delivery, ensuring a positive and engaging customer journey throughout.
Responsibilities
* Collaborate with colleagues on the event project team to plan and deliver allocated events
* Manage budgets, supplier set‑up, invoice processing, and calculation of JV payments
* Work with event technologies such as Stova, Wrike, Cvent, Big Marker, Slido, and GRIP
* Coordinate venue acquisition, AV production, branding, food and beverage, and sponsorship deliverables
* Manage external stakeholders including suppliers, sponsors, speakers, and customers
* Support onsite management of events
* Contribute to delivering a consistent and engaging customer experience before, during, and after events
Requirements
* Proactive, results‑orientated, and delivery‑focused, with the ability to manage multiple projects
* Strong attention to detail and ability to meet deadlines in a fast‑paced environment
* Excellent written and verbal communication skills, with the ability to engage a wide range of stakeholders
* Commercial awareness, including understanding of cost management, return on investment, and risk mitigation
* Creative and curious mindset, adaptable and open to improving ways of working
* Collaborative team player, comfortable working in a dynamic environment
* Interest in learning and evolving skills, particularly in relation to event technologies
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