Overview
Community Integrated Care is looking for a dedicated and compassionate Health and Social Care professional to serve as a Service Leader based in Worcester.
Benefits
* Salary from £30,920 to £31,874 per year, depending on experience
* Work that you enjoy – work never feels like work
* Multi‑award‑winning charity that reinvests all profits into the people we support, our workforce and local communities
* Supportive senior leadership
* Pension scheme
* Flexible working hours and shift patterns
* DBS / PVG covered
* Shopping discount scheme
* Ongoing professional development and progression opportunities
* Refer a friend bonus scheme
* Financial hardship fund
* Well‑being investment
Key Responsibilities
* Lead and manage a team of Advanced Support Workers across a purpose‑built block of bungalows for seven people and several new single‑person tenancies.
* Drive performance, promote reflective practice and set the direction of services.
* Promote a positive, passionate culture and ensure services are appropriately resourced.
* Provide support for teams during weekend and on‑call duties on a rota within the management team.
* Manage the care of people with complex needs, including autism, complex learning disability, mental health conditions, forensic backgrounds and risk of offending.
* Implement Positive Behavioural Support strategies and coach teams to reduce challenging behaviours and use of restrictive interventions.
* Lead reflective practice sessions, de‑briefs, supervision and actively seek and give feedback.
* Coordinate transition of clients from inpatient settings and collaborate with multi‑disciplinary teams and clinicians.
* Use basic IT systems effectively and maintain documentation.
Qualifications & Experience
* Previous experience in leadership within health and social care, particularly with complex needs populations.
* Experience with trauma‑ or psychologically‑informed care and awareness of attachment theory preferred.
* Experience in implementing Positive Behavioural Support, risk management and restrictive intervention reduction.
* Professional qualification in Health and Social Care – e.g., Nurse, Social Worker, SVQ Level 3 (plus supervisory units – Scotland) or Care Management Level 3 (England).
* Strong communication, organisational and problem‑solving skills.
* Ability to work calmly and confidently in crisis situations.
Values
* Patience
* Empathy, compassion and sensitivity to others
* Strong work ethic
* Reliability
* Honesty
* Determination
* Problem‑solving
* Resilience
Community Integrated Care is an Equal Opportunities and Disability Confident employer.
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