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Practice coordinator (reception)

King's Lynn
Norfolk County Council
Coordinator
€25,786 a year
Posted: 13h ago
Offer description

Practice Coordinator (Reception) | 9299 | Permanent Contract | 37 hours per week | £25,583 to £25,989 per annum | Grade D | King's Lynn

We are looking for a highly focused, organised and resourceful Practice Coordinator to work on our Reception Desk and provide administrative support to our team of Social Workers in Family Help and High Needs Teams.

This role will be based at Priory House in King's Lynn, welcoming clients, families, professionals and contractors.

Ideally you have previous experience of working in an office/reception environment, but if you are flexible and looking for a challenge, we would love to hear from you.


Key Skills and Experience

* Excellent customer service and communication skills, a good telephone manner
* Professional conduct and ability to manage sensitive information
* Friendly and Approachable
* Excellent keyboard and ICT skills, including Excel, Word and Databases
* Good organisational skills and the ability to prioritise your workload
* Experience of organising and minuting meetings
* Ability to process invoices and other finance related tasks
* Ability to work to tight deadlines

Effective business support is a vital element to the success of Children’s Services. This post enables a focused, consistent business support service to managers and staff.

Please note this role is office‑based and cannot be performed remotely.


Benefits

* Generous holiday entitlement
* Health and Wellbeing services including fast‑track physiotherapy and a free counselling service
* Flexible working opportunities including flexi‑time, part time, remote and hybrid working – dependent on your job role and business need.
* Advance of your expenses if you travel for work
* Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.
* Tax‑efficient ways of getting extra pension and new bikes
* Access to our tax‑efficient car lease scheme for greener travel, enabling you to lease a brand‑new, ultra‑low emission vehicle (subject to eligibility)

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

All other applicants closing date: 28 April 2026 at 23:55

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