Overview
Join to apply for the Solutions Delivery Engineer role at NCR Voyix.
About NCR VOYIX is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.
We create exceptional consumer experiences in partnership with the world\'s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers\' technology systems. Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals—from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. We empower our customers to succeed in today\'s competitive landscape.
Job details
Title: Linux Platform Engineer
Department: Edge Professional Services
Location: Bath, UK (hybrid)
NCR Voyix has developed an exciting new Kubernetes platform for retailers — NCR Voyix Edge. This platform accelerates rollout of new application features and maximizes performance of customer store infrastructure. It is purpose-built for the retail edge, enabling applications to run where they are most efficient with centralized application and infrastructure lifecycle management for better manageability, observability, cost and control.
Your responsibilities
* Become a technical expert in the NCR Voyix Edge solution.
* Assist our customers with integrating and deploying the NCR Voyix Edge solution in customer environments, both remotely and on-site.
* Provide guidance and familiarisation to our customers and internal teams deploying and using our solution.
* Work with customers to deploy their applications into the NCR Voyix Edge solution.
* Troubleshoot issues and provide solutions to complex applications.
* Build and maintain lab environments.
* Collaborate with the team to communicate timelines and completion dates.
* Maintain up-to-date knowledge of our products, technologies and competitors.
* Provide technical support to our Sales engineering team in relation to product architecture and during the implementation of proofs of concept for new opportunities.
* Automate processes to increase functionality, efficiency and simplify processes.
Your knowledge, skills and experience
* At least 3 years of experience deploying, supporting and troubleshooting Linux server operating systems.
* Hands-on experience with Kubernetes, including deploying, managing and troubleshooting clusters, and familiarity with Helm charts.
* Experience with one or more major cloud providers (AWS, Azure, GCP) and best practices.
* Understanding of microservice architectures and service mesh (e.g., Istio, Linkerd) is a plus.
* Experience with scripting/configuration-as-code such as Python, Ansible, Groovy, Bash and/or PowerShell.
* Experience with the application development lifecycle and best practices involving source code management, application build, test and deployment.
* Computer networking knowledge and skills debugging network issues, especially in Linux.
* Strong ability to provide thought-through, clearly articulated, pragmatic solutions and recommendations to complex business problems.
* Ability to collaborate and influence across technical and non-technical stakeholders, resources, and teams.
* Excellent technical communication skills, including the ability to communicate complex/technical issues to non-technical audiences.
Your personal qualities
The right person will be flexible, well-organised, and able to prioritise a varied workload. You should have strong analytical and problem-solving skills, attention to detail, and a willingness to learn new technologies and take on a variety of technical challenges. Occasional out-of-hours support may be required during busy periods as the team grows.
Hybrid working
Our offices are based in central Bath, a few minutes walk from the train station. We follow a hybrid working policy, meeting in the office a few days each week to collaborate and connect. Employees are required to live within commutable distance of the office.
EEO Statement
Integrated into our shared values is NCR Voyix\'s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly and encouraged to reach their full potential.
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