Main Purpose Of The Job
Provide efficient, modern and appropriate administrative and organisational support to the Council’s Senior Leadership Team, through direct support to a number of Directors. Develop strong relationships with senior officers and colleagues across the Council, working strategically to ensure Directors are organised and equipped for day-to-day management of the organisation. Support Directors to effectively manage their divisions, utilising strong understanding of Directors’ priorities to forward plan agendas, ensure key actions are followed up, synthesise and understand complex information relating the business of the division. Work collaboratively with colleagues across the Chief Executive’s division; internal communications, policy, strategic transformation to support the Senior Leadership Team to model best practice and be ambassadors for culture change. Provide cover as required for the role of Executive Support Manager, providing administrative support to Executive Directors.
Summary Of Responsibilities And Personal Duties
* Proactively maintain an awareness and understanding of matters, priorities and key issues affecting the Directorate and its services.
* Advise Directors on key issues within the division, directorate or Council that require attention or focus.
* Attend a range of meetings for Directors, taking notes and reporting back as necessary.
* Effectively use Microsoft tools such as PowerPoint and Word to ensure high quality, professional output for presentations and other documentation for Directors and own work.
* Maintain diary and plan workloads of Directors, liaising with other Support Managers and Officers to ensure proper coordination across the directorate and the Council.
* Set up and maintain administrative systems to ensure effective forward planning, record keeping, organisation and retrieval of business, including SharePoint, filing systems, absence and leave recording, and processing and input of invoices.
* Service meetings chaired by the Director through the preparation and dispatch of papers, producing a record of actions and ensuring appropriate follow up action.
* Process and draft Council questions, freedom of information requests, SARS, complaints, casework and members enquiries.
* React effectively and in a timely manner to the varying demands and deadlines set/requested by Directors and by prioritising own workload.
* Work flexibly and provide cover for colleagues within the team and for Executive Support Officers as required.
* Participate in the development of team priorities and objectives.
* Develop and update procedures within own work area as required to comply with changing needs.
Knowledge
Good understanding of the role and functions of local government and the key issues facing local government, particularly in an inner London context. Understanding of the legal and financial framework within which local government operates, and of its role within the local community. Awareness of quality and major service issues facing the Council. Understanding the importance of confidentiality and sensitivity with regard to aspects of the Executive Director’s role.
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