Role overview
As a Family Support Worker (Visits Centre Assistant), you will provide support to families visiting loved ones in the Visitor Centre. Visitor centre services include play and children’s services and a catering service. You will work as part of the PACT Family team, primarily based in the prison's visitor centre and visits hall, providing support, advice, and guidance to families visiting prisoners, facilitating prison visits and family days, and supporting the play service.
A Family Support Worker provides support to families visiting loved ones in the Visitor Centre. Visitor centre services include play and children’s services and a catering service.
Applications are monitored as they are received. Should a sufficient number of suitable candidates apply before the closing date, we reserve the right to close the vacancy early.
Contact: carole.chimombe@prisonadvice.org.uk
About You:
To succeed in this role, you will have experience and understanding of working with families in challenging environments, ideally involving offenders and/or their families. You will have excellent organisational skills and the ability to manage a demanding workload. You should be able to contribute to the planning and development of Pact’s family work and possess knowledge of safeguarding/child protection practices. Excellent interpersonal and communication skills and the ability to build partnerships with various agencies are essential.
Contact: aimee.hutchinson@prisonadvice.org.uk
What Pact Offers:
Pact offers a wide range of employee benefits, including a free confidential advice and counselling service, cycle-to-work scheme, life assurance, eye care vouchers, generous annual leave, and more. You will have opportunities for internal training and will undergo a thorough induction process, supported by a friendly and enthusiastic team.
How to Apply:
If you meet the requirements of this role, please complete an application form by clicking the 'apply now' button.
Other Information:
Pact is an equal opportunity employer and welcomes applications from all, including those with a criminal conviction (post is subject to a risk assessment).
This post is subject to a 6-month probationary period, verification of identity and right to work in the UK, satisfactory references covering 3 years, declaration of any unspent criminal convictions, prison vetting, and an enhanced Disclosure and Barring Service check. Note that bankruptcy or County Court Judgments may affect vetting success.
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