Job Description
Keyholder/Sales AssistantLocation: Cambridge.Hours: 15 hours across 3 days, inclusive of weekends. Salary: £12.95 P/HWe are looking for a passionate and customer-focused Keyholder to represent a well-respected brand, in one of our key locations. You will be responsible for driving sales, delivering excellent customer service, and ensuring that the in-store brand presentation meets the highest standards.Key Responsibilities:
* Greeting customers, offering expert advice and guiding them through their sale.
* Be responsible for opening and closing the store, following security procedures.
* Use company sales techniques to convert opportunities into sales and meet targets.
* Assisting senior staff members with visual merchandising.
* Maintain a clean, well-stocked, and inviting store at all times.
* Assisting in leading the team, in the absence of management.
* Handle customer queries and complaints effectively, ensuring customer satisfaction and timely resolution.
* Complete stock takes and ensure stock accuracy.
* Handling end of day banking and administration.
* Continuously build product knowledge through training and self-learning, sharing insights with store colleagues.
* Represent company values and uphold brand standards, including dress code and conduct.
The ideal candidate will have/be:
* Retail Sales Experience, ideally within a premium brand, preferably homeware is essential.
* Able to travel between the two stores on set required days.
* Strong customer service and communication skills.
* A self-motivated individual who enjoys working in a fast-paced environment.
* Resilience and professionalism under pressure, with a positive and polite attitude at all times.
To apply, please submit your CV and cover letter as soon as possible or call and ask for Molly.