Associate Management Advisor (Payroll Admin)
Base salary of £24k plus quarterly performance-based bonus
Fully Remote - UK
We are proud to be Brook Street
Committed to putting people into meaningful work, we are proud to be Brook Street. It's what sets us apart from our competitors. We put people at the heart of everything we do, and we truly love our brand and what we stand for.
Why join us?
At Brook Street, your career is more than just a job. It's a chance to thrive in a vibrant and inclusive community where your achievements are celebrated, your wellbeing is prioritised, and your potential is empowered. Develop your skills with our award-winning Learning and Development team and take control of your growth with our Brook Street Career Ladder. Be part of a diverse and supportive team and explore new opportunities across our family of brands.
About the role:
Responsible for the in-life management of temporary employees, specifically payroll and holiday processing, whilst operating within the interests of all parties and adhering to Brook Street processes and best practice.
Key Responsibilities
Completion of all payroll tasks as set out by your Associate Management team leader including the fulfilment of weekly timesheet submission and approvals
Completing holiday requests in line with correct deadlines, adding to applicant calendar and confirming back to all parties
Weekly processing of holiday pay for all temps on annual leave in the previous week
Inbox management on a rota basis. Ensuring you are actioning requests within agreed SLA's
Deal with complaints arising from pay issues as a first point of contact
Liaise with Branches for any issues or communications that cross over
Maintain low levels of timesheet errors and any arising pay issues are dealt with as promptly as possible
Overseeing and maintaining QMS (Query Management System) to minimise invoice queries
Keep up to date with internal comms and any changes to processes or legislation
Always comply with the company's business ethics and standards of excellenceWho we're looking for:
Customer service and admin experience
Excellent attention to detail
Ability to handle large volume of tasks
Adhere to strict deadlines
Self-motivated to work remotelyWhat you'll receive:
Compensation: Competitive base salary with opportunities for incentive pay, including commission, bonuses, and rewards.
Holidays: 24 days' annual leave (up to 27 days with service) plus your birthday off, with the option to purchase up to five additional days.
Recognition and rewards: Shout outs, Branch of the Year competitions, high-performance incentives, employee appreciation and so much more.
Pension: Competitive plan with contributions that grow with your length of service.
Health & wellbeing support: Flexible benefits fund offering private medical insurance, dental, gym memberships, health screenings, and more.
Work life balance: Generous family friendly policies, including an employee assistance programme.
Additional Perks: Monthly early finish Fridays, discounted share purchase opportunities, annual volunteering programme and awards, gym membership discounts, and retail shopping discounts through Tastecard and ManpowerGroup Rewards.About us:
Your local recruitment experts
We are one of the UK's leading trusted recruitment agencies, specialising in business professionals and social care, and we make hiring and job searching more personal, priding ourselves on providing a high-quality service that keeps our associates and clients returning time and again.
We are proud to have been voted one of the world's most ethical companies for 15 years. This reflects our commitment to integrity, transparency, and ethical business practices.
We are committed to promoting a diverse and inclusive community-a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.
Discover why we are so proud to be Brook Street. Apply now.
At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.
We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.
We can only consider candidates who reside in the United Kingdom and hold full right to work