Overview
We have an exciting new opportunity that has recently opened up with us as a Estates & Facilities Management (EFM) Operations Lead.
You will be required to work 37.5 hours per week, Monday- Friday between the hours of 8am and 5pm. This role also offers a Work From Home option when working on specific tasks; however this needs to be flexible and not a weekly occurrence.
Education / Qualifications
* Educated to degree level or equivalent qualification in an estate engineering related technical category.
* Educated to degree level or equivalent level 7 qualification in an estates related technical category.
* Specialist qualifications relating to NHS estates management e.g. Authorised Persons across Electrical / Mechanical / Water trades
* Membership of a professional body relating to the role such as CIBSE, IWFM, IHEEM.
* Evidence of recent continuing personal development.
Experience
* Demonstrable experience in interpreting statutory requirements and advising on what information best suits compliance requirements.
* To have previously managed a multi-disciplined hard and soft FM department more than £5 million in value.
* Successful implementation of performance monitoring systems with a
* Evidence of NHS management at a senior operational level, managing a large multi-disciplined hard and soft services department in a complex healthcare environment being able to demonstrate how they have navigated its known diverse situations and issues.
* Experience of managing muti-million-pound budgets (both financial reporting and procurement processes).
* Demonstrate how they have optimisation of physical and human resources across asset management, maintenance, energy and carbon outputs balancing against safety and compliance constraints.
* Provide evidence of analytical reporting on performance data regarding engineering operations and facilities systems, identifying trends and variances and producing robust recovery plans.
* Evidence of building working relationships across various stakeholder groups, exercising their professional judgement across a wide range of EFM related complex systems amidst the conflicting demands of the service.
* Demonstrable high levels of written and oral communication skills within a broad range of professional settings.
* Experience of developing and writing policies and procedures.
* Provide verifiable examples of their ability to delve deeply into complex technical estate infrastructure problems, deriving innovative and cost-effective solutions.
* To be conversant in and understand HTM and HBN guidance
Knowledge
* Expert knowledge of EFM relevant national legislative regulations./ guidance and their application in a healthcare setting.
* Knowledge of internal NHS and external national compliance frameworks.
* Demonstrate operationally evidenced deep understanding of setting up and managing IWMS and associated CAFM systems, demonstrating advantages of integrating data streams for efficiency and analytics.
* Demonstrable understanding of contract management including standard forms of contract (NHS/JCT/NEC) and procurement options.
* Understanding and commitment to equality and diversity
* Excellent understanding of change management and performance management processes, with a proven record of successful delivery.
Skills / Abilities
* Ability to engage staff verbally and in writing, to openly communicate complex ideas to a range of audiences and to generate trust and confidence in individuals at all levels both internally and externally to the organisation.
* Ability to identify risk and minimise risk effectively.
* Ability to establish effective and collaborative working relationships and engage effectively with a wide range of stakeholders, both internally and externally to resolve issues.
* Strong leadership with the ability to think and plan strategically and to exercise sound judgement in the face of conflicting pressures to find innovative ways of solving or pre-empting problems
* Ability to absorb new technical information quickly and use a range of IT systems to best effect.
* Excellent organisational skills and the ability to prioritise, meet prescribed deadlines with the ability to manage a complex workload under pressure and delegate to deliver to varying deadlines.
* Excellent verbal & written communication skills demonstrating high levels of attention to detail and high standards of accuracy particularly with budgeting and resource allocation procedures.
* Ability to reflect on experience and identify lessons learnt.
* Excellent staff management skills including motivating and coaching staff and managing capability/grievance/disciplinary issues, as required.
Personal qualities
* Professional individual with a pleasant disposition.
* Flexible approach to working.
* Willingness to travel in the course of performing duties.
* Demonstrate a commitment to respecting and displaying the trust values at all times.
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