Job Description
At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.
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More about your role
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In this role you will provide on the ground presence, be available for any customer queries or concerns and to proactively supply information to assist and help our customers to live flourishing independent lives in their own homes. You shall provide a comprehensive administrative service for the Housing Management and Tenancy Enforcement Team. You will give advice and information to internal and external customers in person, over the phone and by email, delivering a high quality of customer service throughout.
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Your role will cover several administrative duties from updating and managing IT systems and tenancy records to logging and investigating complaints from customers. You will have contact with customers on a daily b...