Overview
Mental Health Transport Assistant – Full Time (40.3 hours/week)
Location: The Old Stables, Tonbridge Road, Mereworth, Maidstone, ME18 5LR
Reports To: Deputy Care Operations Manager (DCOM)
Job Type: Flexi
Shift Pattern: 4 on / 4 off (alternating between 4 days and 4 nights)
Pay: Blended rate of £13.14 p/h (Annual Remuneration starting from £27,580.26 based on expected hours)
What You’ll Be Doing
* Hospital transfers, court or prison escorts, and medical appointments
* House extractions under Section 135, working alongside police and mental health professionals to safely move patients from their home to a place of safety
* Community assessments, supporting local authority mental health reviews in people’s homes
* Bed watch services, where you supervise and support admitted patients during hospital stays
* Suite Work, providing care and supervision for patients held in psychiatric suites under Section 136 or 135, often for up to 24–36 hours
You will work in crews of two or more, rotating between driving, escorting, and sitting with patients. We use secure, specially-adapted vehicles under 3.5 tonnes, with larger Safe Area Vehicles for more complex transfers.
Requirements
* Full UK Manual Driving License (Required)
* Enhanced DBS certificate within the last 3 years (Preferred)
* Strong communication skills and ability to stay calm under pressure
* Team player with resilience, empathy, and great attention to detail
* Minimum 12 months’ driving experience preferred
Who We Are
Secure Care UK was founded in 2013 in response to a national need for safe and compassionate transport for individuals detained under the Mental Health Act. We are the only Secure Patient Transport provider in the UK meeting Restraint Reduction Network (RRN) standards. Headquartered in St Leonards, we operate nationally and also handle some international transfers. Celebrating 10 years of service in 2023, our core values remain: Patient First, Respect, Openness, Unity, and Determination.
What We Offer
Training & Development
* Full induction including de-escalation, physical intervention, handcuff training, and First Aid
* Additional specialist training and NVQ Diplomas
* Career progression and mentoring opportunities
Benefits
* Company pension
* Refer-a-friend bonus
* Health Care Cash Plan (after 6-month probation)
* Blue Light Card eligibility
* Employee Assistance Programme (from day one)
* Full uniform and enhanced PPE
* Additional annual leave after 2 years
* Wagestream financial wellbeing platform
* Monthly Care Awards and driver recognition schemes
* Suggestion scheme with rewards for implemented ideas
Please Note
Due to the nature of our work, flexibility is essential. Shifts may overrun or vary depending on patient needs. Overtime is paid at £22 p/h, with enhanced pay (£1.20 p/h) for work involving Place of Safety and Bed Watch.
Additional shift enhancements of £1.75 p/h may apply for call-ins or extra shifts.
We are exempt from the Rehabilitation Offenders Act 1974.
If you’re passionate about making a difference and supporting people through challenging times, we’d love to hear from you. Apply today and start a meaningful career with Secure Care UK.
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