Position: Patient Services Assistant
* Protects the rights of patients by adhering to Privacy Principles and providing an excellent standard of care.
* Ensures cleanliness and neatness of patient’s environment and stock room
* Ensures cleaning of the Isolation rooms is done when required.
* Cleans exterior of dialysis machines, patient chairs and over-bed tables as per policy and procedures
* Assists with basic food preparation and delivery of nutritional requirements to patients as well as assists with meal ordering
* Serves, distributes and collects patient / visitors meals and refreshments
* Arranges patient transport from Dialysis treatment
* Attends to the re-stocking of consumables in the stock room and trolley/s as required for daily operation of the clinic
* Monitors consumable stores and orders stock as required
* Confirms delivery of stock, checks inventory and documentation
* Performs stocktake when requested
* Maintains Clinic Manager database
* Ensures routine collection and appropriate disposal of linen, rubbish and contaminated waste
* Orders and pack away linen
* Assist in the collection of blood samples by pathology lab, help spin blood before collection
* Participates in Quality Improvements activities as required by the Dialysis Clinic Manager
* Ensures/promotes a safe, secure and healthy working environment to staff and a comfortable, safe environment for visitors and patients as detailed in the Workplace Health and Safety policy (FMEAU-28).
* Engages in internal and external in-service activities to enhance / maintain skills and knowledge.
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