We are seeking an experienced Agile Delivery Manager to enhance delivery and agile ways of working across the Frasers Group Digital technology team.
This role offers a unique opportunity to help the digital technology team scale and grow our delivery capabilities. You will oversee complex development and integration projects across our brand portfolio, collaborating to tailor solutions to meet our project needs and ensuring high-quality delivery.
With a background in agile delivery management and experience working with technical SMEs, you will leverage your technical and business expertise to shape delivery strategies and improve processes. Your excellent communication skills, natural collaboration, and ability to influence and inspire teams will be key to success.
As we scale, you will help shape our delivery function to provide a best‑in‑class, scalable, and repeatable delivery experience. You will work closely with our engineering squads and internal leadership to ensure alignment with business goals and deliver valuable, customer‑focused outcomes. This is a chance to lead change and drive the continued success of our growing brand portfolio.
Delivery Management
* Own the reporting of work progress, partner with Engineering and Product teams, oversee cross‑team resource planning, promote delivery excellence, work closely with stakeholders, and coach across multiple work streams.
* Mentor squad leads & cross‑functional teams, providing guidance and support to ensure delivery teams meet their targets. Foster a culture of collaboration, accountability, and outcome focus.
* Drive the pragmatic adoption and evolution of Agile practices, tailoring approaches to fit the unique needs of a fast‑paced, evolving organization.
* Oversee delivery governance to ensure that all deliverables meet Frasers quality standards and align with expectations.
This role has a hybrid working pattern of 3 days onsite and 2 days from home per week.
Benefits
In addition to your benefits package we also offer a wide range of perks for our colleagues, including:
* Reward, Recognition and Opportunities: peer‑nominated scheme where winners receive double their pay for a month.
* Retail Reconnect: yearly learning days in stores or warehouses to understand our business.
* Employee Welfare: free gym classes and discounted memberships; wellbeing app; Retail Trust charity support including helpline, counselling and financial/legal support.
Qualifications
Essential:
* 4+ years of experience in Agile Delivery Management, driving successful delivery across multiple teams/squads and digital projects.
* Skilled at aligning and managing diverse stakeholders' expectations while focusing on delivery goals.
* Deep understanding of Agile frameworks (Scrum, Kanban, etc.) and ability to apply effectively.
* Strong knowledge of delivery lifecycle processes, controls, strategies, and methods, with ability to plan and coordinate cross‑team initiatives.
* Familiarity with modern engineering practices, including architecture, CI/CD pipelines, and test automation.
* Excellent analytical skills and proactive problem‑solving to identify and resolve issues that may impede progress.
* Exceptional communication, leadership, and stakeholder management skills to coach teams and influence stakeholders.
* Knowledge of tools such as JIRA, ADO, Trello, MS Project, Miro, Mural.
Desirable:
* Experience in the eCommerce/Retail industry.
* Agile certifications (e.g. CSM, CSPO, ACSM).
* Experience in Agile scaling methodologies.
* Project Management experience (PRINCE2, PMP).
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