Parts Sales Administrator
Location: Bromsgrove
Salary: up to £24,000
Reference: (phone number removed)
We're working with the UK's largest aftermarket supplier of vintage, classic, and modern tractor parts to recruit a proactive and customer-focused Sales Administrator. This is a fantastic opportunity to join a fast-growing online business that serves both trade and retail customers across the UK and internationally.
In this role, you'll play a key part in supporting the sales team, ensuring customers receive a seamless experience from enquiry through to delivery—particularly across the growing European market.
Key Responsibilities
Deliver exceptional customer service through third-party logistics and courier partners.
Respond to sales and order tracking enquiries via phone and email.
Process orders from trade and retail customers via telephone, email, and the website.
Support the sales team by managing tracking enquiries and maintaining accurate records.
Qualify leads and referrals, including occasional cold calling.
Liaise with internal departments to ensure smooth order fulfilment and customer satisfaction. Person Profile
Organised, enthusiastic, and solutions-focused with a strong customer service mindset.
Excellent communication skills, both written and verbal, with a professional and approachable manner.
IT literate, with a good understanding of Outlook and web browsers; experience with Sage is a bonus.
Previous experience in sales administration or customer service is preferred.
A team player who thrives in a busy office environment and is happy to get stuck in. This is a brilliant opportunity to join a well-established and growing business in a varied and rewarding administrative role, with long-term career development on offer.
If you're ready to join a company that values mechanical knowledge and customer service, we’d love to hear from you.
👉 If you're interested in applying, message Jack at (url removed)