Post Office Manager - Hangleton - The Parade
Location: The Co-operative Food, 5 The Parade, Hove, BN3 7LU
Salary: £28,372 per annum plus great benefits
Contract: Permanent
We’re looking for a post office manager to join our team. As well as a strong product offering in our food stores, we also have a great post office service in over 350 stores across the country. Our branches are an integral part of not just our business, but the local community too.
What you’ll do:
* Develop, lead and inspire a team of post office clerks.
* Ensure the branch is safe, legal and operational, complying with all legal compliance and regulatory procedures and processes.
* Report on balance, cash and sales.
* Drive commercial growth, engaging the team and communicating performance.
* Role model excellent customer service to our colleagues.
* Build enthusiasm with your team and help develop external relationships and involvement in the local community.
* Support and build strong working relationships with colleagues in the food store.
This role would suit people who have:
* Previously worked in a post office, managing legal compliance.
* Previous experience of working in a fast‑paced customer service environment, preferably in retail.
* Proven experience managing or supervising a team, focusing on development and performance.
* Knowledge of Horizon system (e.g. cash and stock control systems and workforce planning tools).
* Strong communication and organisational skills.
* A focus on continuous improvement whilst managing a budget.
* A real passion for working with the local community.
Why Co‑op?
* An annual bonus (based on personal and business performance).
* A pension with up to 10% employer contributions.
* 28 days holiday (rising to 31 with service).
* 30% off Co‑op branded products in our food stores and 10% off other brands in‑store.
* Stream – a money management app that gives you access to a percentage of your pay as you earn it.
* Discounts on other Co‑op products and services.
* Services to support your physical, mental and financial wellbeing.
Building an inclusive workplace
We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.
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