Welcome to the Budock Vean Hotel, Cornwall's hidden gem nestled on the banks of the Helford River. Renowned for its timeless elegance, exceptional hospitality, and stunning natural surroundings, our hotel offers a unique opportunity to be part of a dedicated team in a truly inspiring location.
At Budock Vean, we pride ourselves on creating unforgettable experiences for our guests, whether they're exploring our 65-acre grounds, enjoying award-winning cuisine, or relaxing in our luxury spa. Our team is at the heart of what we do, and we believe in nurturing talent, fostering collaboration, and celebrating success.
If you're passionate about delivering exceptional service and looking for a career in hospitality, there's no better place to grow than Budock Vean Hotel. Join us and become part of a team that values creativity, excellence, and the natural beauty of Cornwall.
Explore our opportunities and discover how you can make a difference with us
Employee Benefits
* Tronc / Service charge
* Complimentary off peak spa membership
* 20% discount on Spa treatments
* 25% discount on food & beverage throughout the hotels and restaurants
* 50% discount on bed & breakfast stays throughout the hotels
* Friends & Family rates across the group
* Access to 360 Wellbeing - https://www.360-
* Access to Wagestream -
* Length of Service rewards
Role & Responsibilities – Public Areas & Pool Cleaner
* To ensure all of our guests receive a warm welcome and are treated to the up most hospitality and care during their stay with us – we aim to provide an unforgettable experience
* To ensure all complaints are minimised and handled professionally as in accordance with our policies
* To ensure all public areas, leisure facilities, and guest toilets are maintained to the highest standards of cleanliness, presentation and hygiene at all times
* To carry out regular pool water testing and safety checks in accordance with hotel procedures, recording results accurately and reporting any irregularities immediately
* To ensure all spa, poolside, shower and changing facilities are cleaned, sanitised and fully stocked throughout the day
* To maintain the cleanliness and presentation of all public toilets, ensuring consumables (including toiletries, paper products and guest amenities) are replenished as require
* To hoover, mop, dust and maintain all public spaces including reception, lounge, conservatory, bar areas, corridors, staircases and leisure areas
* To complete scheduled weekly deep-cleaning tasks across designated areas of the hotel as per rota
* To ensure external entrance areas are clean, tidy and welcoming at all times
* To follow all hotel policies as outlined in your training manual
* To understand responsibilities in relation to Fire Procedures, Health and Safety, COSHH, Infection Control and Emergency Aid.
* To ensure a good working relationship with all other departments and communicate information throughout the hotel
* All other duties as required
INDBOH