Our client is seeking an eager Graduate/ young professional to be a IT Engineer/ 1st line support Engineer in their Heathrow office. Duties of the role: • Management and support of IT equipment and phones for all staff • Being the first point of contact and support for all IT issues that arise • IT infrastructure and security across the offices • The ordering and inventory control including, but not limited to IT and phone equipment • Installation of IT workstations via software distribution (PC systems, laptops, operating systems and company specific software) • Support of problems with various Microsoft components • Various IT projects including company intranet and new system implementation • Basic level network infrastructure support and management • Management of Active Directory, Exchange, Windows 10 / 11 and Office365. With 3rd line escalation when required • IT supplier related activities e.g., Procurement Desired Experience: • Degree educated (IT or Business with IT modules preferable but not essential) • Attention to detail and logical • Excellent written and spoken English • Interest in project work • Optimum time management and able to effectively prioritise tasks • Strong analytical skills • Problem-solving skills, creativity • Team and service-oriented • Willingness to learn • Able to effectively analyze and communicate data and software • Successful management of projects within previous role • Experience in a similar role is desirable • Must hold a full driving licence Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful