Join to apply for the Shop Manager role at The Air Ambulance Service.
Location: Daventry, Northamptonshire
Hours: Full Time 40 hours per week.
What We Offer:
* Enhanced annual leave, with additional days as your service grows
* Options to purchase additional annual leave
* Enhanced sick pay
* Life assurance
* Blue Light Card eligibility and access to generous discount schemes
* A supportive, purpose‑driven team
* Access to our comprehensive Employee Assistance Programme
What You’ll Be Doing:
* Maintaining the day‑to‑day operation of the shop
* Planning and managing deliveries and collections
* Operating the agreed stock rotation system and pricing structure
* Ensuring an efficient back‑room operation
* Delivering budgeted sales targets and maximizing profit
* Providing and promoting excellent customer service
* Creating a store layout in line with brand guidelines
What We’re Looking For:
* Able to demonstrate effective people management experience
* Strong organisational and time‑management skills
* Understanding of issues related to working with volunteers
* Proven customer care skills
* IT skills and business online experience
* Understanding of financial and numerical information
* Experience in cash handling and online stock control
* Creativity and flair for presenting items
* Ability to keep up with retail trends and use initiative for positive results
Compliance Responsibilities:
* Health & Safety and Environment
* Safeguarding
* Data Protection
* Equality, Diversity, and Inclusion
* Quality
Environment and EEO Statements:
The Air Ambulance Service is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles. Recruitment, employment and development are based on qualifications, experience and competency, eliminating personal bias or prejudice. We are committed to ensuring the safety and welfare of children and vulnerable adults; all staff must complete safeguarding training and report concerns. The role is subject to a Basic DBS check.
Please note: this role may be closed at any time.
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