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Field Service Engineer - Spalding, Peterborough
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Client:
Virgin Media O2
Location:
Peterborough, United Kingdom
Job Category:
-
EU work permit required:
Yes
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Job Reference:
d6394e06a87f
Job Views:
9
Posted:
26.04.2025
Expiry Date:
10.06.2025
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Job Description:
Salary: £29,000 - £36,200 per year
For this position, you must live in one of the following postcodes: IP21, IP22, IP24, IP26, IP98, NR16, NR17, NR18
Join our team of Field Service Engineers (internally known as Field Technicians) and earn a competitive salary of £29,000, plus overtime (average £4,700) and performance-based commission of £2,500.
We’re seeking motivated, customer-focused individuals. No prior experience required; we will train you and assign a mentor to support your success! After completing our comprehensive training, enjoy a better work-life balance with our 4-day workweek of 37.5 hours (Monday – Saturday), with shifts of 7.5 and 10 hours.
No two days are the same, offering continuous learning and new challenges.
* Be the expert in installations, fault fixing, and delivering excellent customer service
* Diagnose errors and technical problems, and determine suitable solutions
* Document processes, adhering to company standards and protocols
* Collaborate with the technical team and share information across the organization
Who we are
Virgin Media O2 is the UK’s fastest broadband network, the nation’s best-loved mobile brand, and one of the UK's largest companies. We have diverse, high-performing teams filled with talent, committed to offering the UK more choice and value through our customer-centric values and ambitions. We are proud to be an inclusive employer, removing barriers and supporting authenticity throughout your application journey.
Must haves
* A UK Manual driving licence with no more than 8 points
* Physical fitness to climb telegraph poles and work at heights in all weather conditions
Additional qualities we seek
* Comfortable working outdoors in all weather conditions and at heights
* Enjoy problem solving and finding customer solutions
* Ability to build strong relationships with customers
* Organized, customer-focused, motivated to help others
What's in it for you
We offer benefits that support your well-being, rewards, and personal development:
* Competitive salary of £29,000 plus £2,500+ OTE, and a company van
* 25 days annual leave, including your birthday
* Up to 10% matching contributions in our pension scheme
* Option to buy or sell up to 5 days of leave
* Wellbeing benefits including Unmind App, BUPA medical coverage (upgrade options available), and critical illness insurance
* Life insurance and healthcare plans
* Support for family needs, including neonatal leave, maternity & paternity policies, and carers leave
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