Payroll & Benefits Administrator - Pensions Provider Location: Liverpool City Centre Salary: £30,000 (flexible dependent on experience) Contract: Full-time, Permanent Working Pattern: Fully office-based Reporting to: Payroll & Reporting Team Manager Development: Study support offered for CII qualifications - career progression encouraged Role Overview Join a leading pensions provider in Liverpool City Centre as a Payroll & Benefits Administrator. This role involves processing SIPP member income requests, handling sensitive cases such as death benefits and divorce, and ensuring compliance with regulatory reporting requirements. You'll play a key part in delivering accurate, timely, and professional service within a highly regulated environment. Key Responsibilities - End-to-end processing of income, benefits, and payroll transactions. - Apply legislation and Scheme rules accurately. - Ensure compliance with regulatory and statutory reporting requirements. - Manage death benefit cases with sensitivity, discretion, and professionalism. - Meet statutory deadlines and documentation standards. - Prepare and submit regulatory reports accurately and on time. Key Relationships - Maintain professional and independent relationships with advisers and Scheme members. - Collaborate effectively with colleagues across all departments. Knowledge, Skills & Experience Essential Knowledge - Legislation governing income and benefit payments. - Legal and operational requirements for death and divorce cases. - Payroll systems, controls, and reconciliation processes. Essential Skills - Accurate calculation of income, benefits, and payroll amounts. - Strong analytical skills to identify discrepancies or anomalies. - High attention to detail with financial and personal data. - Clear and professional communication with members and stakeholders. - Ability to prioritise workload to meet statutory and payroll deadlines. Essential Experience - Administering income, benefits, or payroll processes. - Preparing and submitting regulatory reports. - Working in a controlled, regulated, or audited environment. Desirable - Experience handling death benefit and divorce-related cases. - Relevant qualifications in payroll, pensions, finance, or administration. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays