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Telesales representative

Bromsgrove
M&M Compliance Training
Telesales representative
Posted: 23h ago
Offer description

Company Overview

M&M Compliance Training is a specialist UK provider of Authorising Engineer services and technical training for healthcare engineering teams. The company supports NHS organisations, FM providers and specialist contractors with compliance, verification and workforce development across ventilation, pressure systems, water hygiene, electrical low voltage and medical gas systems.


Overview

The Telesales Executive is responsible for generating new business opportunities, promoting M&M Compliance Training’s specialist courses, and maintaining regular contact with new and existing clients across the UK healthcare, Public and Private sectors.


Key Responsibilities

* Make outbound calls to prospective and existing clients to promote our portfolio of training courses.
* Identify opportunities, qualify leads, soft sell courses and schedule appointments for the business development team.
* Maintain accurate records of all calls and outcomes in HubSpot CRM.
* Follow up on marketing campaigns, email enquiries, and website leads.
* Provide clear, professional information about available courses, upcoming dates, and booking options.
* Achieve agreed call and conversion targets.
* Support the wider sales and marketing team with follow-up activity and client engagement.
* Confident and professional telephone manner.
* Strong communication and listening skills.
* Ability to build rapport quickly and handle objections.
* Basic IT and CRM experience.
* Self‑motivated, target‑driven, and organised.


Qualifications

* Confident and professional telephone manner.
* Strong communication and listening skills.
* Ability to build rapport quickly and handle objections.
* Basic IT and CRM experience.
* Self‑motivated, target‑driven, and organised.


Seniority level

Entry level.


Employment type

Full-time.


Job function

Sales and Business Development.


Industry

Professional Services.


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