Job Title
Maintenance / Operations Coordinator
Location
Uxbridge
Salary
£28,000 - £32,000 (dependent on experience)
Job Type
Full‑time and Part‑time opportunities available
Working Hours
9:00am – 5:30pm (1‑hour unpaid lunch; flexibility available including school hour)
Role Overview
This key operational support role coordinates maintenance activities, schedules engineers, and ensures jobs are managed efficiently from initial booking through to completion. The successful candidate acts as the central point of communication between engineers, clients, and internal stakeholders, ensuring service delivery meets agreed timelines and quality standards.
Key Responsibilities
* Schedule and coordinate engineers for reactive maintenance, servicing and planned preventative maintenance.
* Act as the primary point of contact for engineers, clients and internal teams.
* Monitor and manage open jobs, ensuring timely progression and completion.
* Review engineer reports and issue completion documentation to clients.
* Arrange return visits and follow‑up works where required.
* Raise and track quotations based on supervisor specifications.
* Order parts and materials and coordinate associated works.
* Maintain accurate job records and update internal systems.
* Support compliance processes including certification and documentation.
* Handle client enquiries and provide clear, professional updates.
* Assist with urgent and reactive maintenance coordination.
Candidate Requirements
* Previous experience in coordination, scheduling or operations support role.
* Strong organisational and time‑management skills.
* Excellent written and verbal communication skills.
* Ability to prioritise and manage multiple tasks in a fast‑paced environment.
* Proactive, solution‑focused approach.
* Competent IT skills, including Microsoft Outlook and Excel.
* Experience with field service management systems (e.g. BigChange) is advantageous.
* Experience within property maintenance, facilities management or construction environments is beneficial but not essential.
Benefits
* Competitive salary (£28,000 – £32,000 DOE).
* 28 days annual leave including bank holidays.
* Pension scheme.
* Free on‑site parking.
* Friendly and supportive working environment.
* Opportunities for career progression within a growing business.
* Flexible working options including part‑time opportunities.
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