Our Client is looking for Experience Control Room Operators to join its team in Herfordshire. The role is offered on a 4 on 4 off basis, with both day and night shifts as per rota. Experience of working in an operational control room, in an emergency services or National Highways environment is essential. Core Role duties (Not limited to): To support, direct the activities of primary and secondary response in coordinating the deployment of appropriate resources to successfully resolve incidents in compliance with company policy and contractual requirements. To ensure that CCTV, tunnel, and bridge safety systems are monitored and that an appropriate response is taken to alarms. To ensure accurate recording of network occupancy through use of bespoke databases. To ensure that relevant colleagues and stakeholders are updated of critical incidents via escalation platforms. To comply with policies and procedures as detailed in operational plans and HR standards. To work to agreed business performance and quality standards. To build strong, effective working relationships with stakeholders and partners including real-time liaison Receive and disseminate weather decisions in accordance with the Severe Weather Plan. If you are intereted in the position, please reply to this advert with your CV for consideration.