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Business support officer

Birmingham (West Midlands)
Birmingham Children's Trust
Business support officer
Posted: 9 February
Offer description

We have an excellent opportunity for a proactive and self-motivated Business Support Officer (Part Time) to join our Management Support/PA Team. This role is integral in providing essential administrative support to our dedicated Assistant Directors. Our Team plays a crucial role in building strong relationships that empower the Assistant Directors to work more efficiently, stay well-organised, and proactively anticipate their needs. By forward planning and assisting in the completion of their roles, the Management Support Team ensures that our Assistant Directors can focus on their key responsibilities without any hindrance.

Key Responsibilities:

* Provide full secretarial and administrative support to the Assistant Directors.
* Organise and support meetings, including on-site meetings.
* Work in an organised way, with attention to detail, and be able to collate information from a variety of sources.
* Collaborate effectively within a team environment.
* Undertake financial processes
* Work in a hybrid setup across two sites, with at least two days a week in the office.

About you:

Are you a ‘can-do' person, who is passionate about delivering a high-quality service?

Are you able to work effectively within a dedicated team environment, be child and customer focused and be able to deliver the role with a flexible forward-thinking and creative approach?

* You will have a critical role in the effective day to day work of the Business Support Service through good literacy, numeracy, and basic IT skills.
* You will possess strong customer service skills, have a strong focus on quality and be very organised.
* You will have the skills and confidence to meet tight deadlines; and communicate well at various levels whilst being flexible, and proactive.
* Your strong administrative experience will enable you to solve varied problems working with initiative and minimal supervision.

Please include any relevant supporting information with your application.

Onboarding Process: Please note as part of our onboarding process, the successful candidate will be required undergo a series of background checks with Experian Including Experian Right to Work, and Digital ID verification. These are essential pre-employment requirements. This is a hybrid role based in Birmingham so you must have the correct right-to-work documents to work in the UK. Sadly, we do not support those who require sponsorship.

Our Benefits:

* A generous annual leave package of 30 days annual leave, plus bank holidays, rising to 33 days after 5 years of service and 35 days after 10 years of service.
* Free on-site parking at our offices on One Avenue Road (Aston) and Lifford House (Stirchley). We also provide onsite electric car charging ports which are free to use!
* Full access to our amazing internal employee benefits scheme including, Occupational Health services, Rewards Schemes, Benefits discounts (including the Blue Light Card), Health & Fitness and Personal Wellbeing support and much more!
* Flexible and hybrid working policy - we are well adapted to a hybrid model of working which includes a combination of time spent in the office and at home and we offer a variety of working patterns.
* Pension Scheme - You will receive a generous local government career average pension scheme in line with the local government pension scheme.

We have been rated as ‘Good’ by Ofsted, following a 2023 inspection. This is a fantastic achievement for Birmingham Children's Trust, with many positive highlights focusing on areas including the quality of staff leadership, partnership working, safeguarding and corporate parenting.
For further details, please contact Michelle Warner, Business Support Team Leader at Michelle.Warner@birminghamchildrenstrust.co.uk, telephone 07912 407 965 or Jenny Walsh, Business Support Officer at Jenny.C.Walsh@birminghamchildrenstrust.co.uk, telephone 07843 834 120.

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