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New Business Officer (Liverpool), Liverpool
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Client:
Homecarers Liverpool
Location:
Liverpool, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
e4305e751fdf
Job Views:
4
Posted:
10.08.2025
Expiry Date:
24.09.2025
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Job Description:
About the Role
Home Carers Liverpool are hiring for a new business officer role based in our offices on Edge Lane - this is an exciting new role within the company with scope to exponentially grow. With the aim of increasing competitiveness and growth within our domiciliary care across Merseyside. Are you a business minded, quick thinker with knowledge in a social care setting? We Want to hear from you! The role is office based working 9-5 Monday to Friday, working alongside our team of management, coordinators and care staff!
What does the role involve?
* Ensure that all potential care packages issued by commissioners are assessed efficiently against capacity and where appropriate skills, knowledge and expertise
* Communicating effectively with external bodies, responded in a timely manner to ultimately maximise potential for service growth
* Supporting operations team to organise and manage runs in line with service user needs, and optimising capacity
* Develop a strong understanding of HCL contractual obligations, and operating areas.
* Liaise with the Hospital Discharge Team in relation to the safe discharge from hospital to home of service users, reporting any concerns or unsafe discharges to the Registered Manager
* Ensure all service user information received is accurately recorded and maintained in Access Care Planning
* Support staff in understanding and adhering to referral processes and CQC compliance
* Work closely with operations team to optimise run planning, templating and ensuring runs are compliant with service user preference
* Act as an ambassador for HCL when representing the Company when required at events and meetings etc
What does the perfect candidate look like to us?
* Experience working in an adult social care/homecare provision
* Experience of monitoring compliance including implementing agreed corrective action
* Knowledge of CQC regulations relating to regulated activities
* Experience of collating data and information to support the preparation of reports
* Excellent communication skills, including written, oral and numeracy
* Ability to work collaboratively with a diverse team
* Ability to handle sensitive, confidential information with professionalism and in line with UK GDPR regulations
* Minimum of a Level 3 Diploma Health & Social Care or above
* Local knowledge of Liverpool and the surrounding areas
Job code: 10800
About Company
Homecarers was established in April 1994 in Liverpool with an aim to provide service users with the choice to remain in their own homes for as long as possible, promoting independence and healthy lifestyle choices. We are innovative and work collaboratively with other services and digital providers to promote and share good practice pioneers in supporting innovation and are a testbed for digital solutions in social care.
Homecarers prides itself on being one of the UK’s leading care companies, providing quality homecare across Liverpool, Cheshire East and Cheshire West. We provide personal care to over 400 service-users, helping them to live independently and stay in the comfort of their own homes as long as possible as well as managing four Extra Care housing schemes.
Homecarers are passionate about helping those who need care and support to live better lives. We want to make a real difference to our service-users and their families, treating every care experience as though we were looking after one of our own family and ensuring that we provide a high level of ‘continuity of care’ to our service users with the same teams, where possible, visiting service-users on a regular basis.
DE&I
HCL is committed to the principles of equality and diversity in all services and employment practices. The Company recruits, trains and develops employees based on their ability and the requirements of their job role. HCL believes that valuing and managing diversity is about recognising and appreciating individual needs and differences and treating everyone with dignity and respect.
* Excellent rates of pay
* Fully paid induction training
* Guaranteed hour contracts available
* Enhanced bank holiday rates
* Full Time / Part Time positions available
* Discounts on 100's of online & high street stores, services, gyms, holidays, takeaways and restaurants and eligibility for Blue Light Card benefit
* Pension Scheme
* Granted study leave
* Employee Assistant Programme (EAP) – Telus
* Early pay programme request up to 30% of your pay in advance of pay day
* Company events celebrating staff achievements
* Generous refer a friend scheme with opportunity to earn up to £300 per referral paid in stages of the recruitment process
* Continued Support and Career Development. The opportunity to complete a care certificate, which is a nationally recognised qualification and further opportunities for professional through apprenticeships such as Health & Social Care Diploma (Level 2 & 3)
* 24 /7 Access to office and supportive management team
* Access to extensive well-being services
* Regular communication with the Staff including Newsletters
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