Are you passionate about making a real difference in people's lives by preventing and relieving homelessness? We are looking for a dedicated and knowledgeable Homelessness & Housing Solutions Officer to join a Housing Services team within a dynamic and forward-thinking local authority in Worcestershire. This role plays a vital part in delivering a customer-focused and legally compliant service that helps some of the most vulnerable members of our community. About the Role As a Homelessness & Housing Solutions Officer, you will be the first point of contact for residents in housing crisis. You will provide tailored advice and assistance under the Housing Act 1996 (Parts VI & VII), the Homelessness Reduction Act 2017, and other related legislation. You will help residents explore their housing options and work proactively to prevent homelessness wherever possible. You will be working in a hybrid capacity, with a requirement to attend the office at least 2 days per week, where you'll provide face-to-face support to clients, work collaboratively with colleagues, and participate in rota-based triage and duty systems. Key Responsibilities ·Provide high-quality, customer-centred housing advice and support with a focus on prevention and early intervention. ·Act as the central contact for all homelessness and housing solutions enquiries. ·Deliver advice in line with current legislation, case law,...