Are you passionate about improving digital services that make life easier for users?Do you enjoy breaking down complex problems and helping teams focus on what really matters?Are you curious, collaborative, and motivated by seeing real outcomes delivered?Do you want to grow your product management skills in a supportive multidisciplinary environment?Are you excited by the idea of working with data, insight and user research to guide decisions?
As a member of the Delivery function, you will work closely with the Service Owner, Business Analysts and colleagues across the Commission. You will help maintain the product backlog, ensuring items are clear, well-defined, and aligned with sprint goals.
Working alongside Delivery Managers, Project Managers and third-party suppliers, you will contribute to delivering timely, high-quality deliveries. You help translate the Service Owners and business needs into user-focused product roadmaps and prioritise features.
You will support effective Product Backlog management, by helping to define the product goals, creating and clearly communicating product backlog items, ordering them for priority, and ensuring the backlog is transparent, visible, and understood by the delivery team. Whilst working under the guidance from senior colleagues, you will assist in identifying what should be built and when to maximise the product value. You will help support the Delivery Managers during the backlog refinement acting as the bridge between Service Owners and stakeholders.
You will communicate product progress, risks and decisions, contributing to workshops, demos, and discussions to ensure shared understanding across the teams.
This role may include occasional weekend and evening working supporting the delivery teams through release implementations.
Key responsibilities:
* Product Strategy & Vision. You will support and communicate a clear product vision aligned with the Service Owners strategy. Prioritise features and outcomes ensuring into actionable product roadmaps.
* Stakeholder Management and Engagement. Build positive working relationships with Service Owners, Delivery Managers, Project Managers, Senior Stakeholders, and third-party suppliers to ensure alignment on product vision, priorities, and outcomes and team interactions.
* Working collaboratively across various teams. You will work closely with Service Owners, subject matter experts, and technical leads (Delivery Managers) across the wider organisation to support and deliver key project outcomes.
* Delivery & Backlog Management. Support and maintain the product backlog, ensuring clarity, prioritisation, and alignment with sprint goals. Collaborate with delivery managers and delivery teams, and 3rd party suppliers to ensure timely, high-quality delivery. You will make day-to-day decision to unblock progress and maintain momentum.
* Data, Measurement & Continuous Improvement. You will help define KPI’s and success measures of the product using data, analytics, and feedback to drive continuous improvement. You will support the transition of the product into live service and ongoing optimisation.
* Decision Making. You will make informed product decisions using analytics, service data, incidents and stakeholder’s input. You will escalate appropriately when risks, constraints or stakeholder impacts affective delivery and make effective decision when accepting/ rejecting user stories against the agreed criteria.
* Problem Solving. You will identify and understand problems using feedback, stakeholder inputs and incidents, and analyse information to map dependencies and constraints. You will distinguish between user problems, business needs and technical limitations.
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Disability Confident
About Disability Confident
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