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Technical support officer

West Bridgford
Rushcliffe Borough Council
Technical support officer
€40,000 - €60,000 a year
Posted: 28 May
Offer description

Are you looking for a new challenge? We have a great opportunity for you to join our Streetwise Team as a Technical Support Officer!

Salary: £29,529 - £31,299 (pay award pending)

Location: Rushcliffe, NG2 7YG

Job Type: Full Time, Permanent

Closing Date: Sunday 8th June 2025

Interview Date: W/C 16th June 2025

Hours: 37 hours per week


About Us:

Rushcliffe Borough Council provides high-quality services to more than 110,000 residents in a borough made up of vibrant towns and stunning villages. Our Council offices are located in West Bridgford, Nottingham in a purpose-built office and leisure centre facility, Rushcliffe Arena.


Technical Support Officer - The Role:

We have an exciting opportunity for a Technical Support Officer to join Rushcliffe Borough Council, supporting day-to-day operations at the Streetwise depot in Bingham. This is a varied role which will support work schedules, health and safety, risk assessments, work packs, as well as car park operations and income monitoring.

You will be based at our Bingham depot and will work closely with your team.


Key Responsibilities:

1. Deliver the Streetwise service to residents and partners by ensuring resources, including staff (including agency supply) and vehicles, are available and fully utilized.
2. Help contribute to the growth of Streetwise by identifying new business opportunities and building on existing partnerships.
3. Liaise closely with Team Leaders and Coordinators in developing and reviewing risk assessments across Streetwise functions.
4. Actively promote a positive health and safety culture across the service, embedding it in daily working practices.
5. Participate in and contribute to the Streetwise Management Team working in conjunction with the Streetwise Manager.
6. Conduct regular site visits to oversee and ensure quality of work, compliance, and safe systems of work.


You - The Candidate:

* Experience in health and safety, e.g., risk assessments and safe systems of work.
* Experience of customer service, handling service requests, queries, and complaints.
* Willing to work towards relevant qualifications, e.g., Health & Safety.
* Relevant knowledge of health and safety within the specific area of work, and a champion for best practices, especially as digital improvements are implemented.
* Competent in hazard identification and risk control.
* Understanding of data protection principles, including GDPR and confidentiality requirements.


Benefits:

* Reduced membership fees at our Leisure Centres.
* Rushcliffe Rewards - savings across retailers and leisure providers.
* Free car parking.
* Generous annual leave.
* Eye Care Vouchers for Specsavers.
* Local Government pension scheme.
* A range of salary sacrifice schemes.

To submit your CV for this Technical Support Officer position, click ‘Apply’ now.

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