Job Description
The Role
The Personal Assistant will work directly with the Founder to support the effective running of the business. This is not a traditional “diary management only” PA role. The successful candidate will become a key operational support to the Director, helping manage communications, client coordination, administration, communications internally and externally, alongside leading key projects.
The role suits someone proactive, confident, tech-savvy and commercially minded, who thrives in a varied environment and can use initiative without constant supervision. The role requires discretion, professionalism and excellent attention to detail.
Key Responsibilities
● Managing the Director’s inbox, including prioritising, drafting and responding to emails appropriately
● Identifying urgent matters, flagging key actions and filtering non-essential communications
● Managing the Director’s calendar, appointments and meeting schedules
● Coordinating travel arrangements, itineraries and journey planning
● Providing daily reminders and preparation support for meetings, events and travel
● Acting as a gatekeeper for incoming communications where appropriate
● Manage and prioritise the Founder’s workload, ensuring focus on high-value activities
● Organise schedules, meetings, and key business priorities
● Prepare briefing materials, summaries, and follow-ups from meetings
● Act as a gatekeeper where appropriate, managing incoming requests and information
[The potential for] Business Growth & Marketing Support
● Supporting implementation of the Director’s growth ideas and commercial initiatives
● Coordinating podcast bookings, networking opportunities and brand visibility projects
● Liaising with website designers and external suppliers to ensure updates are completed
● Researching awards, managing submissions and monitoring future opportunities
● Supporting social media engagement across LinkedIn, Instagram and Facebook
● Assisting with maintaining the Director’s online presence and engagement activity
Recruitment & Talent Support
● Updating recruitment trackers and maintaining accurate candidate records where required
● Supporting onboarding administration for new starters, liaising heavily with the external HR Consultant
● Assisting with recruitment campaigns and talent pipeline activity where required
● Conducting reference requests and right-to-work administration where required
● Uploading confidential HR documents to the HRIS [PeopleHR]
Operational & Administrative Support
● Updating confidential client files and folders
● Liaising with recruitment consultants and internal stakeholders regarding client matters
● Assisting with document preparation and administrative tasks
● Supporting wider operational and office functions where required
● Support the implementation and improvement of business processes
● Assist with operational and leadership initiatives
● Coordinate activity across different areas of the business
● Help maintain structure and organisation within a fast-paced environment
● Draft professional emails, reports, and internal communications
● Produce clear written summaries of meetings and key actions
● Ensure communication is accurate, concise, and aligned with business standards
● Support preparation of presentations and documents for internal and external use
● Communicate effectively with internal team members and external contacts
● Ensure information is shared clearly and in a timely manner
● Be comfortable handling direct conversations where required
● Maintain professionalism and discretion at all times
Skills & Experience Required
● Previous experience in a PA, Executive Assistant, Office Manager or senior administrative role
● Strong organisational and multitasking abilities
● Excellent written and verbal communication skills
● Ability to handle confidential information professionally
● Confident using online systems/software
● Comfortable working independently and using initiative
● Social media awareness advantageous but not essential
● Commercial mindset with an interest in business growth
● Recruitment experience advantageous but not essential
Salary - £32,000 [FTE], paid monthly on the last working day of the month
● Holidays: 35 days + bank holidays
● Post-probation quarterly bonus [to be defined]