Our client, a family-run contractor, are seeking a Permanent Tenant Liaison Officer to join their dynamic team and to cover works across West Yorkshire. In this role, you will be the primary point of contact for tenants, responsible for addressing any tenant concerns, providing updates on project progress, and ensuring a positive living experience during construction activities. Your role is vital in fostering a strong relationship between the tenants and the company, helping to maintain the company's reputation for reliability and care. The ideal candidate must have; Proven experience as a Tenant Liaison Officer or in a similar position within the housing sector. Strong understanding of tenant rights and housing regulations. Exceptional communication and interpersonal skills. Ability to handle tenant complaints and provide effective resolutions. Organizational skills with the ability to manage multiple tasks and projects. Competent in using technology and software for reporting and documentation. This is an excellent opportunity to join a team and become part of a supportive and family-oriented working environment where your contribution is valued. You will enjoy competitive pay, opportunities for professional development, and the satisfaction of making a positive impact on the lives of tenants. If you are ready to take on a rewarding role as a Tenant Liaison Officer and meet the requirements outlined above, we invite you to apply today and help us create better living environments