Performance Optimisation Manager page is loaded
Performance Optimisation Manager
Apply locations UK - Richmond time type Full time posted on Posted Yesterday job requisition id R99809
About The Team
You are part of the Digital team at RX, dedicated to enhancing customer outcomes at RX events with digital tools. In this role, you will contribute by identifying and scaling high-impact product execution or go-to-market techniques across global events, ensuring consistent delivery of excellence and measurable growth.
About the Role
The Performance Optimisation Managerleads the development and scaling of best practices across RX’s digital product portfolio, driving consistent customer outcomes and commercial growth. This role designs and embeds a repeatable process to identify, validate, and scale high-impact execution and go-to-market tactics, fostering a culture of experimentation and continuous improvement. Working closely with Product, Product Success, and GTM teams, and providing dotted-line leadership to 10 Product Partners and Group Leads, the manager ensures alignment and momentum across markets.
Responsibilities
Stakeholder Management
* Build trust in scaling proven practices using data and real-world examples.
* Establish clear ownership and accountability by aligning Product, Product Success, and G o- T o- M arket teams to embed best practices into daily workflows.
Build and Run the Process
* Design a scalable and effective process (identify → validate → scale) with defined milestones and tools and aligned with commercial goals
* Focus on high-impact practices and streamline testing to speed up results.
* Ensure teams have the right tools to track, test, handover and scale effectively.
Validate and Scale Proven Practices
* Oversee the rollout of validated practices across markets with measurable impact.
* Demonstrate early success by narrowing the variance in North-Star-Metric with clear examples of consistent execution
* Align teams on shared goals, success criteria, and feedback loops for consistent execution.
Enable Continuous Improvement
* Pilot new ideas and refine processes regularly based on feedback and performance.
* Dotted line management of 10 Product Partners & Group Leads. Build the team ’s experimentation skills through workshops and share case studies to drive impact .
Demonstrate Strategic Impact
* Report quarterly on how optimisation efforts support commercial outcomes and North-Star-Metric improvements.
* Position performance optimisation as a key growth driver in strategic discussions.
Experience:
* Proven experience in performance optimisation, product operations, or digital product roles within a digital or B2B environment.
* Strong background in designing and scaling repeatable processes across global teams.
* Demonstrated success in driving measurable improvements in customer outcomes.
* Highly s killed in stakeholder engagement, with experience influencing senior leaders and cross-functional teams.
* Proficient in data analysis, experimentation, and continuous improvement methodologies.
* Experience leading matrixed teams and managing cross-regional initiatives.
* Comfortable presenting strategic impact to leadership and contributing to long-term planning.
Work in a way that work for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
* Health screening, eye care vouchers and private medical benefits
* Wellbeing program
* Generous holiday allowance with the option to buy additional days
* Access to a competitive contributory pension scheme
* Save As You Earn share option scheme
* Travel Season ticket loan
* Electric Vehicle Scheme
* Optional Dental Insurance
* Maternity, paternity and shared parental leave
* Employee Assistance Programme
* Access to emergency care for both the elderly and children
* RECARES days, giving you time to support the charities and causes that matter to you
* Access to employee resource groups with dedicated time to volunteer
* Access to extensive learning and development resources
* Access to employee discounts scheme via Perks at Work
About the Business
RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations. With a presence in 25 countries across 41 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. For more information, visitwww.rxglobal.com .
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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RX is in the business of building businesses for individuals, communities and organizations. We elevate the power of face-to-face events by combining data and digital solutions to help customers learn about markets, source products and complete transactions at over 350 events in 25 countries across 42 industry sectors.
RX is passionate about making a positive impact on society and is fully committed to creating an inclusive work environment for all our people. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. www.rxglobal.com
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