Job Description
Account ManagerOur client is a specialist in the provision of salary sacrifice solutions for car leasing. They are a fast growing family oriented business with a close knit team focused on providing the best service possible to their customers.They are looking for the right person to join the team. Details below but we are after someone who can help and support our customers and ensure a good level of administration behind the scenes.They provide salary sacrifice solutions for car leasing, working behind the scenes with trusted partners like credit brokers and leasing providers to help companies offer great benefits to their employees.
Their solution is a mix of smart software and human support makes the whole process smooth, simple, and compliant.They are growing steadily and are looking for someone who thrives in a collaborative, down-to-earth environment where your ideas matter and your voice is heard.Responsibilities includeResponding to client enquiries promptly and professionallyBuilding and maintaining strong relationships with stakeholdersCoordinating the setup and maintenance of salary sacrifice schemes for customers and partnersPromptly and accurately processing customer orders and paymentsProviding guidance, training and support to partners and customersAssist partners with customer meetings, explaining the benefits, risks and processesMaintaining up-to-date and accurate records of partners, companies and employeesManaging 3 rd party relationships, such as EV charger and insurance providersRegular reporting and analysis for stakeholdersRecommending and implementing improvements to systems, tools, and procedures to enhance product offering, efficiency and accuracyAssisting in ensuring processes and practices comply with legal and regulatory standardsStaying abreast of relevant developments and regulatory requirements related to salary sacrifice schemesSkillsCustomer-focused with a proactive approach to problem-solvingAbility to multitaskResourceful and able to use initiativeHigh attention to detail and accuracyExcellent communication and interpersonalSelf-motivated, driven and enthusiasticFull-time role, based in Wooburn Green, Buckinghamshire.Salary £30,000 - £35,000 based on experienceHybrid working available. We will also consider 4 days week if that helps with work/life balance.Increased annual holiday allowance linked to length of service.Please contact Critical Selection for more information.TPBN1_UKTJ