Overview
Join to apply for the Retail Security Officer role at Mitie Cleaning & Hygiene Services.
Relief Retail Security Officer. Must have a valid Door Supervisor licence and full UK driving licence. Must be flexible and able to travel to different locations at short notice, with own transport to travel between Peterborough, Boston, Wisbech and Spalding. Rate of pay varies between £12.36 and £14.38 depending on location.
Responsibilities
* To protect our customer's property, people and/or assets by providing security services in direct accordance with the site's published Assignment Instructions (AI's) and any subsequent changes.
* Delivering results that meet and/or exceed the Key Performance Indicators / Service Level Agreements for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
* To undertake additional training to ensure continuous self-development.
Operations
* To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
* Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
* Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
* To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
* Comply with legal obligations and safety requirements of the role.
* Follow instructions and procedures appropriately without unnecessarily challenging authority.
* Work in a systematic, methodical and orderly way.
Training
* Fully and satisfactorily complete all required competency training.
* To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
* Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
* You are required to ensure you renew your licence 16 weeks before expiry.
Security and Health & Safety
* Look out for, and immediately report, any Health & Safety hazards, or potential hazards, on site.
* Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
* Use common sense and initiative by immediately involving others if a situation appears to become threatening.
* Maintain professional conduct in the face of difficult situations and challenging customers.
* Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
* Keep to schedules and demonstrate commitment to Mitie and the Client.
* To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
* To call emergency services and the Communications Centre to report all incidents.
What We Are Looking For
* Previous Security Experience
* SIA License
* SC Clearance desirable
Benefits
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle. We offer a virtual GP for you and members of your household, and Salary Finance allows access to up to 50% of earned pay before payday for a small fee, with additional loan options.
When you join us, you’ll receive a link to our flexible benefits platform, Choices, to customise your benefits (e.g., dental insurance, dining cards, buying technology products). You’ll also have access to MiDeals discounts, a cycle-to-work scheme, life cover, a Save-as-you-Earn scheme, and a Mitie Matching Share Plan (free shares possible).
We award our Mitie Stars as recognition for hard work, with monthly cash prizes and a top prize of £10,000 at year end. We provide a range of training and development resources to support career progression.
Inclusion and About Mitie
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition and need reasonable adjustments during the recruitment process, please let us know during the process.
Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, with clients ranging from household names in banking to critical government sites, hospitals and schools.
Join our Mitie Team. Together our diversity makes us stronger.
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