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Neighbourhood officer

Coventry
Temporary
Citizen Housing Careers
Neighbourhood officer
Posted: 10h ago
Offer description

Exciting Career Opportunity at Citizen!

Are you a driven professional seeking to make an impact in Housing?

With over fifty years of experience, we have grown to be one of the UK's most trusted social housing providers, Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns. Find out more about the work we do here: Citizen

Fixed Term: 9 months

Location: Coventry

Hours: 37 Mobile Working

Key Responsibilities:

* Overseeing tenancy management and estate issues.
* Dealing with Anti-Social behaviour from minor reports to serious cases and actively be involved in multi- agency work to resolve issues.
* Dealing with sensitive safeguarding matters
* Carrying our regular block and estate inspections.
* Involvement in the management of new build properties for all tenancy management issues.
* Conducting tenancy reviews for all properties within the allocated patch
* Reviewing service charges and depreciation

Qualifications and experience:

1. Ability to carry out interviews to discuss sensitive customer issues
2. Excellent I.T Skills
3. Ability to develop successful professional relationships with partners to achieve positive outcomes

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