Operations Executive required by an award-winning, Latin America Specialist tailor‑made tour operator. You will be the rock of support behind the travel sales team ensuring that their travel itineraries are constructed meticulously and the clients have the very of best experiences.
Responsibilities
* Review reservations alongside billing records to ensure alignment with planned journeys. Collaborate with sales advisors to address and fix any discrepancies in confirmed arrangements. Issue flight tickets and manage any alterations made by airlines to schedules.
* Address travel‑related enquiries from both customers and agents through email correspondence. Coordinate with ground suppliers and DMC’s to confirm that all trip details are accurate and fully arranged.
* Compile and distribute travel paperwork during booking stages and ahead of departure. Support the upkeep of precise product information and pricing within reservation systems. Stay informed about internal tools and platforms to effectively assist both colleagues in sales and clients.
* Undertake a range of office duties as required to aid overall team operations. Ensure a consistently high level of accuracy and thoroughness across all responsibilities.
Experience required
* Experience working in an Operations/Sales Support Team within travel.
* A highly desirable attribute would be personal experience travelling in Latin America which gives you a good on‑the‑ground operational understanding of the continent.
Additional Information
* This Operations Executive position is a part time role, 3 full days per week. Ideally from the office Tuesdays and Thursdays.
* Salary £26,500 - £30,000 depending upon experience.
* 9am – 5.30pm.
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