Overview
Are you passionate about technology and eager to start your IT career? An award-winning education-focused organisation is looking for a Tier 1 Technical Services Engineer to support schools in Hertfordshire and surrounding areas. This is an excellent chance to join a forward-thinking team, learn from experienced professionals, and progress into advanced technical roles.
Why Start Your IT Career Here?
* Structured career development: Clear progression paths, mentoring, and regular training help you grow from entry-level to advanced engineering roles.
* Real-world experience: Hands-on learning in diverse school environments.
* Supportive team culture: Work with experienced engineers who love sharing their knowledge.
* Make an impact: Your work directly supports schools and enhances students\' education.
Candidate Requirements
* Strong interest in IT and enthusiasm to learn.
* Basic knowledge of Windows, iOS, Google devices, MS365, or networking (development support provided).
* Confident communicator with excellent customer service skills.
* Organised, proactive, able to work both independently and in a team.
* Full UK driving licence and access to a vehicle with business insurance.
Main Responsibilities
* Act as the first point of contact for IT support within schools.
* Install, maintain, and troubleshoot hardware and software issues.
* Deliver friendly, helpful support remotely and on-site.
* Work with a wide range of technologies including laptops, tablets, cloud platforms, wireless networks, AV equipment, and more.
* Collaborate with school staff, internal teams and external partners.
Technologies Used
* Windows, iOS, ChromeOS, Microsoft 365.
* Cloud platforms and wireless networks.
* PCs, laptops, tablets, printers, AV equipment.
Employee Benefits
* 28 days annual leave plus bank holidays, increasing with service tenure.
* Range of additional leave policies including compassionate, emergency and leave.
* Generous pension scheme (10% employer contribution).
* Life assurance.
* Cycle to Work scheme.
* Annual bonus opportunity.
* Regular training and academic sponsorship opportunities.
* Occupational sick, maternity, and adoption pay.
* Access to an employee rewards platform with savings, discounts and cashback.
* Paid leave for voluntary work, including supporting school governance.
* Hybrid flexible working (office, remote, onsite).
* Employee Assistance Programme including counselling.
* Access to Mental Health First Aiders and modern office facilities.
#J-18808-Ljbffr