Job Description
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As a Retail Shift Manager, you will play a key role in maintaining the high standards of our store. You will be responsible for motivating and supporting your team, solving problems quickly, and delegating tasks effectively.
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You will also be responsible for creating an environment where your colleagues can succeed alongside you, managing operations within your store and colleagues in the absence of the Store Manager and Deputy Store Manager, handling freshness, cash processes, inventory and stock management to ensure smooth shifts, and providing excellent customer service every time they visit your store.
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Key Responsibilities
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* Motivating and supporting your team
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* Solving problems quickly and delegating tasks effectively
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* Creating an environment where colleagues can succeed
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* Managing store operations and colleague teams
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* Handling freshness, cash processes, inventory and stock management
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* Providing excellent customer service
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Requirements
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To be successful in this role, you will need:
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* Experience leading a team to achieve targets in a fast-paced environment
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* The ability to effectively delegate tasks and motivate your team
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* Patience and a friendly manner with the ability to remain calm in any situation
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* A passion to thrive as a key part of the Store Team
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* A proactive and encouraging approach to help colleagues develop themselves and store operations
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Benefits
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As a Retail Shift Manager, you will enjoy:
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* A competitive hourly pay rate based on equal opportunity and pay structures
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* An extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts
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* A generous benefits package designed to support your well-being and life outside of work
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* Paid holiday entitlement (pro rata)
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* Enhanced family leave
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* A pension scheme
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* Long service awards
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* 10% in-store discount
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* Opportunities for career progression
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Company Culture
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We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Our company culture is built on respect, fairness, and a commitment to making a positive impact in our community.
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If you're a motivated and organized individual who is passionate about delivering exceptional customer service and leading a team, we'd love to hear from you!