About the company
Kingsley Specialist Services has established an outstanding reputation nationally, among both social services professionals and residents’ families, for delivering innovative, person-centred support to adults with learning disabilities, particularly those who may have complex needs.
Staff at our six services in Norfolk, Suffolk and Cambridgeshire are proud to be part of the Kingsley Healthcare Group. We are winners of the 2024 Health Investors Residential Elderly Care Provider of the Year and are ranked among the top 20 large UK care home groups for our exceptional care.
Being part of a trusted national care provider ensures our Kingsley Specialist Services team receives all necessary training and support to deliver outstanding care.
As the UK’s only large care home provider to achieve B Corp certification, we lead the sector in responsible, values-driven care. In 2024, we were honoured to be named Health Investor’s Residential Elderly Large Care Provider of the Year, reflecting our commitment to quality and innovation.
For eight consecutive years, we’ve been recognized among the Top 20 Large UK Care Home Groups by carehome.co.uk, and we are proud to be a Real Living Wage employer, valuing and fairly rewarding our team members.
Our commitment to people-first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed’s Better Work Awards 2023).
If you’re passionate about delivering exceptional care and want to be part of a forward-thinking organization that prioritizes residents and staff alike, we’d love to hear from you.
About the role
As a Senior Support Worker, you will work as part of the care team, recognizing and facilitating residents’ daily needs, conducting formal supervisions and appraisals, and contributing to care planning and coaching support workers. The role emphasizes high-quality personal care, respecting dignity, and promoting independence.
Kingsley Specialist Services supports people with learning disabilities and complex needs, including those who benefit from a more peaceful living environment.
We deliver care based on the positive behaviour support (PBS) model, which emphasizes person-centered care, promoting choice, independence, participation, and inclusion. This approach empowers individuals to live meaningful and happy lives within adaptable environments.
We aim to understand and respond proactively to residents’ communications and needs, offering alternative behaviours to reduce distress or concerning behaviours. You will role model this approach and support staff in applying PBS in their support for people with learning disabilities and complex needs.
Reports to: Home Manager/Deputy Manager/Nurse
Skills and attributes
* Previous experience in a senior care role.
* Strong communication and leadership skills.
* Good organizational skills and ability to prioritize workload.
* Ability to work effectively as part of a team.
* Empathetic and caring nature.
* Full UK Driving Licence is preferred but not essential.
Education and qualification
* NVQ3 in Health & Social Care or working towards it.
What will you gain?
You will work with a supportive, enthusiastic team that values its staff and puts people at the heart of the service. We offer opportunities for skill development and have procedures in place to support your growth at every step.
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