CRM Manager (Salesforce Marketing Cloud) - London - Hybrid Sector: Purpose‑Driven Organisation with a Strong Mission About the Organisation We are a long‑established, values‑led organisation with a strong mission and a meaningful social purpose. Our group operates several well‑known consumer brands and is entering a new phase of growth, with increasing demand for highly personalised, data‑driven engagement. As we expand, we are investing heavily in CRM, automation, and customer experience to better serve the people who rely on us. About the Role We're looking for an experienced CRM Manager specialising in Salesforce Marketing Cloud to join our growing marketing and customer experience function. In this role, you'll be the in‑house expert responsible for planning, building, optimising, and reporting on all CRM and marketing automation activity. You'll work across multiple brands and collaborate closely with Marketing, Enquiries, and Operations to deliver seamless journeys, personalised campaigns, and measurable performance improvements. This is a hands‑on role suited to someone who blends technical CRM expertise with strategic thinking and data‑driven decision‑making. Key Responsibilities Platform Ownership & CRM Execution Take full responsibility for how the organisation uses Salesforce Marketing Cloud across its brand portfolio, ensuring the pl...