At ALS, we encourage you to dream big.When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.Assay Services AdministratorALS are seeking a highly organised and detail-focused Assay Services Administrator to join our Assay Services team. This is an excellent opportunity for someone looking to develop a career within a fast-paced laboratory and client services environment. Working closely with the Assay Services Manager, you will play a key role in coordinating assay reporting services, managing client communications, and ensuring the smooth delivery of assay operations from start to finish.This role would suit someone who enjoys administration, thrives on accuracy, and takes pride in delivering excellent customer service. Full training will be provided.RoleLocation: PrescotShift: Monday to Friday (08:30 - 17:00)Contract: Full Time & PermanentAnnual Salary: £26,500Hours: 37.5Closing Date: Friday 22nd May 2026The Day to DayManaging assigned assay jobs from start to completionConfirming contract specifications and maintaining accurate recordsUsing LIMS and EXACT systems to update data, generate reports, invoices, pricing information, and work-in-progress updatesLiaising professionally with clients regarding sample receipts, turnaround times, and reporting updatesPerforming quality checks on reports, certificates, and documentation to ensure accuracyCoordinating with laboratory staff, overseas offices, and refineries to support efficient service deliveryManaging key client accounts and maintaining strong client relationshipsEnsuring all assay instructions and documentation are processed promptly and in line with company proceduresSupporting weekly courier checks and ensuring correct certification and invoicing documentation is dispatchedMaintaining accurate filing, reporting, and record storage in accordance with quality systemsThe EssentialsStrong organisational skills with excellent attention to detailGood communication skills, both written and verbalConfident using computer systems and databasesLiterate and numerate with the ability to manage multiple tasks effectivelyAble to work independently while collaborating with internal teams and external clientsProfessional and customer-focused approachExperience in administration or client services is advantageous, but not essentialWillingness to learn new systems and processes — full training will be providedEmployee Benefits Include:Attractive SalaryShift AllowanceLife Assurance25 days holiday, plus bank holidays6% employer pensionFree ParkingFree Staff CanteenWorking at ALSThe ALS team is a diverse and dedicated community united by our passion to make a difference in the world.Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence.At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us.We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.Everyone MattersALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.EligibilityTo be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.How to applyPlease apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.
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