Job overview
Do you like to be busy at work, challenged to get things done and able to multitask? We have just the role for you.
You will need to be:
* Flexible
* Quick thinking
* Patient
* Tolerant
* Resilient
Beechlydene is an Acute Mental Health Inpatient Unit in Salisbury that are looking for an enthusiastic, proactive administrator seeking a diverse and challenging role.
You will need to be organised, able to prioritise your workload, and work under pressure. You will have previous experience of a range of administrative skills and able to use Microsoft Office applications confidently. There will be elements of customer service, problem solving and the need to be flexible to meet team demands.
You will have empathy and compassion for people who are experiencing mental health problems and a degree of resilience as you will be working in an in-patient environment and need to be confident to speak with patients and their families or carers (face to face). You will also be communicating with a wide range of health and social care professionals. The post holder will be based in the nursing office on the ward where patients attend daily.
If you are someone who is able to work well under pressure, while remaining calm in challenging situations, has a friendly, positive nature and enjoys working in a supportive team, we would love to hear from you.
Main duties of the job
The duties of a Clinical Service Administrator are to provide admin support to the ward clinical team and managers, helping to make their working day easier.
A typical day will vary, however will include daily administrative tasks such as attending the Red to Green meeting, handling incoming telephone calls, updating patient files and dealing with confidential information, assisting with admissions and discharges, ordering stationary and clinical/ward stock supplies and non-stock ordering using the appropriate software packages.
Arranging meetings and taking minutes as required. Liaising with ward managers/staff and a wide range of people to include patients, families, staff, GPs and other healthcare and social care professionals. There is a wide range of electronic systems used within AWP, so an aptitude for processes would be useful.
This is a varied, busy role and requires the post holder to be flexible, boundaried and able to adapt to constant changes in workload. You will have the opportunity to attend numerous training courses and will have regular supervision and an annual appraisal.
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