Company: Banner Business Solutions Ltd (part of EVO)
Contract Type: Permanent, Full-time
EVO Group is one of the UKs leading providers of business supplies and services, trusted by thousands of organisations nationwide. We pride ourselves on delivering sustainable solutions, reducing waste, and creating positive impacts for our customers, communities, and the environment. Our values centre on integrity, collaboration, and customer excellence, making EVO a great place to grow your career.
The Role
Join our dynamic team as a Customer Service Advisor, where youll be the first point of contact for our customers. Your mission is to deliver exceptional service, resolve queries efficiently, and ensure every interaction reflects our commitment to excellence.
Key Responsibilities
* Provide professional, empathetic support via phone and email.
* Resolve customer queries promptly, escalating when necessary.
* Collaborate with internal teams to ensure seamless service delivery.
* Stay informed about product updates and promotions.
* Champion the customer experience at every touchpoint.
What Were Looking For
1. Previous experience in customer service or support roles.
2. Excellent communication and problem-solving skills.
3. Ability to thrive ...