2-month Contract with a local authority Job Purpose Act as Education's main point of contact and service expert in relation to Complaints, Freedom of Information, Members/MP Enquiries, Subject Access Requests and GDPR – providing advice and guidance to senior management, service managers and, where appropriate, schools regarding aspects of the law and management of issues in relation to these areas. This post is about acting as an internal expert in relation to the above matters. The post-holder’s role will be to empower and coordinate teams to make and implement appropriate decisions regarding governance and compliance. Key Duties/Accountabilities Work with Information Management Team, Legal Team and other FOI / Data Protection leads across the Children & Education Directorates to develop & implement good practice – sharing learning as and when appropriate. Liaise with Information Management Team to ensure HE practice is in line with the law. Liaise with Business Analysis & Complaints Team regarding complaints procedure and provide routine advice & guidance to HE officers regarding complaints process. Provide advice and guidance to HE officers, senior managers and (as appropriate) schools regarding Complaints, Freedom of Information, Mayor / Member / MP Enquiries, Subject Access Requests and GDPR, and to support provision of information informing robust and timely responses. Log receipt for all HE Freedom of Information Requests. Allocate, monitor and chase responses; determine / direct when and why information should not be disclosed (in line with legislation), ensure response provided meets request requirements and is quality assured. Essential Experience Required Experienced in conflict resolution and negotiation Experience of working in a local authority or similar public sector organisation Experience of providing advice, guidance and training to a range of professionals and senior managers in an assertive, sensitive and confidential (where appropriate) manner Experience of using financial procedures, as well as financial packages and spreadsheets, for processing purchase orders and payment of invoices Experience of balancing multiple priorities and dealing with ambiguity Essential Qualification Required Good standard of general education Knowledge of the FOI Act, the Data Protection Act, GDPR and other related statutory obligations; ability to maintain and review systems and procedures in line with IT policy and IG Additional information to note The role closes soon, apply ASAP. Requirements Requirements Experienced in conflict resolution and negotiation Experience of working in a local authority or similar public sector organisation