Company Description Novotel Chennai Chamiers Road Job Description · Attend to Telephone, email and all other relevant channels’ inquiries in a timely manner · Coordinate all Fam Trips and Site Inspections as required · Prepare and maintain all necessary administrative documents required by the sales and marketing teams. · Prepare contracts and other agreements for marketing activations/suppliers. · Organizing all digital assets (image, video, graphics) for easy navigation and accessibility. · Keeping track and ensuring a smooth flow of supplies and supplier payments. · Ensuring that all department collaterals are in good condition. · Manage and organize influencer requests. · Coordinate and assist with the organization of trade shows, functions, exhibitions, and promotional events. · Support the development and implementation of marketing plans, including social media activities. · Maintain accurate and up-to-date databases for customers, contacts, and business details. · Maintain accurate and up-to-date databases for all marketing assets, images, and documents. · Prepare Marketing LPOs, PRs and liaise with the Finance function and Marketing to ensure accurate tracking and follow up. · Collaborate with internal and external stakeholders to ensure efficient and effective Marketing communications. · Conduct market research and gather statistical data for sales and marketing purposes. · Assist in the preparation of annual budgets, business plans, and tender submissions. · Manage stock control of marketing collateral and coordinate the supply of corporate gifts and promotional items. · Assist with the maintenance of accounts, contact, activity and business details within appropriate software applications · Stay updated on industry trends, competitors, and market conditions to contribute to strategic planning Qualifications PERSONAL ATTRIBUTES · Strong understanding of the lifestyle hospitality market and hotel operations. · Excellent interpersonal skills with attention to detail. · Effective written and verbal communication skills. · Ability to think strategically and translate strategies into action. · Problem-solving skills and ability to meet deadlines consistently. · Self-motivated, creative, and adaptable to change. · Proactive, independent, and able to work under pressure. · Guest service-oriented with a focus on professionalism EXPERIENCE & QUALIFICATIONS · Minimum of 6 months to 1 year of experience in marketing position. · Degree or diploma in Hotel Management, Business Administration, or a related field. · Strong knowledge of sales techniques, revenue management, and marketing principles. · Proficiency in Microsoft Office, and social media platforms. · Familiarity with the local culture and previous work experience in the region is preferred. · Fluency in written and spoken English is required. Additional Information Competencies · Strong leadership, interpersonal and training skills · Good communication and customer contact skills · Service oriented with an eye for details · Ability to work well in stressful & high-pressure situations · A team player & builder · A motivator & self-starter · Well-presented and professionally groomed at all times