Replenishment & Dispatch Operative
Location: The PHL Group, Welshpool
Department: 3PL
Reports to: Operations Manager
Role Overview:
We are looking for a reliable and detail-oriented individual to join our warehouse team in a combined Replenishment & Dispatch Operative role. In this position, you'll play a key part in maintaining stock levels, ensuring accurate order picking and packing, and sorting outgoing parcels by courier and service to guarantee timely dispatch.
You'll work closely within a small team to support our warehouse operations while maintaining high standards of accuracy, safety, and efficiency.
Key Responsibilities:
* Stock Replenishment:
* Replenish stock accurately and efficiently to ensure availability for order picking.
* Develop a thorough knowledge of products and correct storage procedures.
* Put away received goods to designated store locations using FLT where necessary.
* Dispatch & Courier Sorting:
* Sort and allocate packed parcels according to different couriers and service levels (e.g. next-day, standard, international).
* Ensure parcels are labelled correctly and are dispatched with the appropriate carrier.
* Load goods onto courier vehicles safely using FLT.
* Stock Control & Administration:
* Help maintain accurate stock and location records.
* Assist in regular stocktakes and inventory checks.
* Use in-house systems to update stock movements and complete documentation.
* FLT - An FLT Counterbalance Licence is required for this role, we are happy to put you through a refresher course should you have an expired licence.
* Operate safely and efficiently at all times in line with company procedures.
* General Duties:
* Liaise with colleagues across departments to support workflow and meet business targets.
* Ensure all Individual and Departmental KPIs/Targets are met.
* Follow all Health & Safety guidelines, reporting any issues promptly.
* Adhere to Standard Operating Procedures (SOPs) and Good Distribution Practice (GDP).
* Carry out any other reasonable duties required in line with a warehouse operative role.
What We're Looking For:
* An FLT Counterbalance licence (Ideally current but will consider expired licences too)
* Good working knowledge of warehouse operations
* Confident using computers and warehouse management systems
* Excellent attention to detail and organisational skills
* Ability to work to deadlines and under pressure
* Self-motivated with a proactive attitude
* Adaptability to changing workloads and priorities
* A methodical and logical approach to problem-solving
* Flexible approach to working hours, including occasional overtime if needed
Desirable:
* Previous experience in parcel sorting or courier management
* Familiarity with shipping software or label printing systems
* Experience working within a regulated or quality-controlled environment
Why work for us?:
* Employee Assistance Scheme with 24/7 GP service for you and your dependants, and access to counselling sessions.
* Access to over 9000 discounts, perks and freebies including big brands such as Tesco, Amazon etc
* Canteen with free Tea & Coffee
* Free Parking
* Enhanced Company Pension
Job Types: Full-time, Permanent
Pay: £12.58 per hour
Benefits:
* Casual dress
* Company pension
* Free parking
* Transport links
Work Location: In person