Ice Cream Assistant - Northumberland Position: Berties Ice Cream Team Member Type: Full-Time / Part-Time / Seasonal Pay Rates: Up to 12.21 per hour depending on age Join our One Great Team here at Haven as a Bertie's Ice Cream Team Member, where you'll be at the heart of creating memorable moments for our guests, one scoop at a time. In this role, you'll add a sprinkle of joy by crafting tasty ice creams and dreamy sundaes, serving up smiles with every treat! Key Responsibilities - Scoop, prepare, and serve delicious ice creams and sundaes, ensuring each treat is beautifully presented. - Provide a warm, welcoming experience, assisting guests with flavour choices and providing helpful answers about menu items. - Maintain cleanliness and organisation across the counter, service areas, and seating spaces, upholding high hygiene standards. - Collaborate with the team to ensure smooth service and create a positive, enjoyable atmosphere for our guests. Requirements - Previous experience as an Ice Cream Assistant is a plus, but not essential. - Experience in a customer-facing or food service role is beneficial. - Strong guest service skills and a positive, friendly attitude. - Ability to work flexible shifts, including weekends and holidays as required.