About the Role
The Data Delivery Manager is responsible for leading a team of data specialists to ensure the efficient delivery of high-quality Data Products to key accounts, new customers, and internal users. This role directly supports revenue growth and enhances operational quality and efficiency by overseeing data delivery, data quality assurance, and customer-focused solutions.
By fostering a culture of guided innovation, continuous learning, and professional development, you will empower the team to generate impactful new and more efficient data solutions that generate value for Oxford Languages and its customers.
Beyond operational leadership, you will provide technical vision and strategic guidance, ensuring that data processes and workflows adhere to industry best practices and align with business needs - this includes managing data import and export operations, optimizing data storage solutions, implementing quality consistent assurance, and ensuring seamless customer deliveries.
Duties of the role fall into the following key areas:
1. Strategy to action
2. Workload Planning and Management
3. Data Management & Processes
4. Data Quality Control & Assurance
5. Team management
6. 3rd Party Service Management
7. Innovation and continuous improvements
We operate a hybrid working policy that requires a minimum of 2 days per week in the Oxford office.
About You
8. Proven experience of managing, developing, and empowering technical teams, both onsite and remote
9. Track-record in auditing, developing, and embedding manual and automated processes and procedures
10. Know-how and practice of working with structured data, such as XML and JSON and related technologies
11. Deep knowledge of QA methodologies and frameworks, including manual and automated software and data testing techniques
12. Competence in project management of technical projects using Agile and Waterfall
13. Experience of working with lexical or language data or systems is desirable
Please note, this is a 1 year fixed term contract. As an internal candidates, when applying for a secondment, you must discuss the opportunity and gain approval with your line manager/department in advance of submitting an application.
Benefits
We care about work/life balance here at OUP. With this in mind we offer 25 days’ holiday that rises with service, plus bank holidays and Christmas closure (3-days) and a 35-hour working week. We are open to discussing flexibility in respect to working patterns, dependent on role. We also have a great variety of active employee networks and societies.
We help make your money go further by contributing to your pension up to 12%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts.
This role comes with the added benefit a discretionary annual payment.
Please see our Rewards and Recognition page for more information.