We’ve signed up to an ambitious journey. Join us! As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide us. They help us be at our best. For our customers. For the cities and communities we serve. For ourselves. As a global team, we are transforming urban mobility. Let’s grow better, together. The Role The Installation Manager is responsible for planning, managing, installing, and deploying electronic revenue equipment and systems across transport projects. How to make an impact ● The Installation manager will be responsible for the detailed planning and producing all related documentation for the installation of equipment, including liaising with the customer. ● The Installation Manager will conduct site and vehicle installation surveys at the customer's location and prepare all necessary documentation for the project. ● The installation manager will be responsible for the on-site management of the installation and all third-party contractor resources employed during the installation. ● The installation manager will be responsible for providing all necessary H&S documents required for the project. ● To be able to undertake all levels of installation to the highest level and provide detailed training to other parties. ● To be able to commission and deploy all hardware types to the required level, as well as undertake fault diagnostics and repair to the needed level. ● To conduct yourself and professionally promote Arrive at all times ● Communicate with all staff levels, both verbally and in writing, and escalate all major issues to the Arrive team as necessary. ● Be able to complete all documents on time, to agreed standards ● Be responsible for and maintain all stock and equipment in good order to ensure a satisfactory level of spare parts allocation. ● Be of smart appearance whilst conforming to onsite H&S rules ● Hold a full clean driving license About you - Your background ● An electrical engineering background, ideally with a relevant electrical qualification i.e. NVQ Level 2 or equivalent, would be an advantage. ● Self-organised, motivated and able to work using their own initiative. ● Willingness to work away from home and outside regular working hours to meet the requirements of the project. ● Proven customer service skills to deal with customers and company staff at all levels. ● Excellent written and verbal communication skills. ● A good level of core IT skills, specifically Microsoft Office applications including Word, Excel, PowerPoint and Visio. This role is based in Manchester but you would be travelling in the UK on client's site on a weekly basis.